Daily KPIs for restaurant and cafe owners: what to review
You do not need dozens of reports. Six numbers reviewed each day in two minutes are enough to know your restaurant's health and spot a problem before it grows.
1. Daily total sales
Compare it with the same weekday last week, not yesterday: Thursday sales are not Sunday sales. A repeated dip on one day deserves an offer or a scheduling change.
2. Orders and average ticket
Average ticket = total sales ÷ number of orders. Raising it with suggested add-ons (a drink, a dessert) is easier than finding new customers.
3. Best and worst sellers
The best seller should never run out and should stand out on the menu. The worst seller is either promoted with an offer or dropped to reduce stock and complexity.
4. Peak hours
Know the hours the place fills up so you schedule staff and prepare ahead before them.
5. Refund and discount rate
A rising refund or discount rate signals a quality problem or misuse of permissions. Review it per cashier.
6. Order source
How much of your sales is direct cashier versus delivery apps and the menu? App orders carry commissions, and knowing the share tells you where to focus effort.
How to get them effortlessly
A good POS shows them ready-made. In KLKBAT you will find a dashboard with period sales and items, shift reports per cashier, and orders from every channel in one place. Restaurant POS · Start free.
Frequently asked questions
How often should I review reports?
The six metrics daily in two minutes, plus a deeper report weekly and monthly.
What is a good average ticket?
It varies by business type; what matters is comparing against yourself over time and raising it gradually.
Do I need accounting software?
POS reports are enough for daily follow-up, though you may need an accountant or accounting software for financial statements.
Keep reading
POS setup checklist for opening a restaurant or cafe
A step list so your point of sale is ready before opening day.
Restaurant POS: from order to kitchen to report
Cashier, kitchen display and delivery orders in one cloud system built for restaurants.
Inventory and warehouses tied to your point of sale
Live stock deducted automatically with every sale, with warehouses, movements and transfers.
POS system for cafes and coffee shops
A fast cashier, loyalty cards and a QR menu for a cafe that survives the morning rush.