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KLKBAT solutions

Customer loyalty: digital cards, points and notifications

Winning a new customer costs more than keeping an existing one. The KLKBAT loyalty program gives you a digital card in your brand, points that grow with every purchase, and a direct channel to send offers.

What the loyalty program includes

Card designer

Pick your card colours, logo and points rules from inside the system.

A digital card on the phone

Customers add their card to the phone wallet (Apple Wallet) so it is always with them.

Card scanner

Scan the customer's card at checkout and their points are counted automatically.

Customer base

A list of customers, points and activity so you see who returns and who vanished.

Notifications and offers

Send alerts and offers to card holders with no printing or costly SMS.

How it works with the cashier

  1. The customer registers their card once and adds it to their phone.
  2. At checkout you scan the card or pick the customer in the cashier.
  3. Points are added automatically when the order completes.
  4. Send offers and notifications to card holders whenever you like.

When loyalty helps most

Cafes, bakeries, dessert shops and stores visited repeatedly benefit most. See cafe POS and retail POS.

How to start

The Loyalty plan starts at SAR 69/month and adds the card and notification apps. Details and current prices on the Loyalty plan page.

Frequently asked questions

Does the customer need to install an app?

No, the card is added to the phone wallet with no separate app.

Can I send offers to card holders?

Yes, through the notifications app linked to loyalty cards.

Are points counted automatically?

Yes, they are added when the order tied to the customer's card completes.

Is loyalty in the free plan?

Loyalty is a separate plan; see pricing for what each plan includes.

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